Privacy Policy
We are delighted that you are interested in our business.
AutoPro Software UK is a leading automotive software management company in the UK.
This Privacy Notice explains what to expect when AutoPro Software UK collects and uses any personal information when you use this website and our wider services.
We encourage you to read this notice carefully and if you’d like further clarification, please contact our team using the details below and we will be happy to assist.
Data Protection Officer
AutoPro Software UK
Phone: 01928-715962
Email: support@autoprouk.com
or use our Contact page
Our promise to you
AutoPro Software UK is committed to respecting your privacy and ensuring the personal information you have entrusted to us is held securely.
This policy has been written in accordance with the General Data Protection Regulation (GDPR) and the advice and guidance as set out on the website of the Information Commissioners Office (ICO). The GDPR strengthens your rights to privacy and gives you control over the personal information that organisations hold about you.
How we collect personal information
We may collect personal information in the following ways when you:
Contact us with an enquiry by telephone, email or social media;
Submit information via enquiry forms on this website;
Enter into a contract for our products and services;
The personal information we collect
We only provide business-to-business products and services.
When you enquire about our services on behalf of your company, we will collect information from you to enable us to respond to your enquiry.
This will include your name, company name, position within the business, business address, a contact email address and a contact telephone number.
Any information which identifies you as an individual will be treated as personal data in accordance with the General Data Protection Regulation.
We also collect other information you supply that is relevant to your enquiry, and will maintain records of your contact with us.
What we use your personal data for
We may use your name and contact telephone number and/or email address which identifies you as an individual, to enable us to respond to any enquiry you have made on behalf of your company about our products and services; to assist with a support request; to deliver training, workshops or other events; or to keep you informed of updates to your products and services. The lawful basis of contract applies to our processing and use of your personal data for these purposes.
Direct business-to-business marketing communications will only be sent to contact methods that identify you as an individual if you have given your consent, and we will seek to refresh that consent at appropriate intervals.
Who we share your personal data with
We do not share your personal data with any other third parties except if you have given your consent, or if it is necessary to facilitate the provision of third party services you have requested on behalf of your company, or if we are required to do so by law.
Any personal data we collect relating to directors and employees of companies we do business with, or those who have enquired about our products and services, along with the details of job applicants and employees, is stored securely within our organisation. It is accessed only by appropriate AutoPro Software UK employees and used only for the purposes we have explained in the section above.
How long we keep your personal data
We may keep data that identifies you as an individual that relates to companies that we do business with.
Information will be kept for the length of the contract, for as long as you are an appropriate contact at that company.
Personal data processed under consent and used for direct marketing purposes will be kept for as long as you consent to its processing.
We will seek to refresh your consent at appropriate intervals, to ensure you are still happy for us to receive communications from us.
Your rights regarding your personal data
You have the right to request access to, rectification or erasure of that data, and to object to its processing.
You can also withdraw direct marketing consent at any time if the contact details we hold for your business identifies you as an individual.
If you wish to make any such requests please contact us in writing using the contact details at the top of this page.
Data Processing on your behalf
AutoPro Software UK products and website services are all business-to-business.
If you are a user of our services, the following explains how we look after the data you collect and input into our products:
When personal data is entered into our software products or websites we provide to you, with regard to the processing of personal data under the General Data Protection Regulation, you are the Controller of that data and AutoPro Software UK is the Processor. You have given us consent to act for you in providing our software and services.
Data will be processed on your behalf for the duration of our contract with your business. The nature of the processing is to collect, store and use the data for the purposes of enabling the software to operate, to enable you to administer the provision of vehicles, goods and services and maintaining relationships with your customers.
Names, addresses, contact details and notes you make about data subjects (prospects, customers and employees) that are input into our software products by you, relies on you, as a Data Controller, obtaining appropriate consent from those data subjects or using some other lawful basis.
We will treat all personal data as confidential information and any processing of that data is in accordance with, and ancillary to our contract with you (including for a reasonable period after its termination). We can act upon other reasonable written instructions provided by you, unless by law we are required to act without such instructions.
Where appropriate, there may also be legitimate reasons for maintaining personal data and in its role as the processor, AutoPro Software UK aims to process all data applicable to the provision of the software, mobile app services and managed website services by taking appropriate measures to ensure the security of processing.
Data transfer to sub-processors outside the EEA may be necessary for the purpose of providing email delivery and storage services, if required. Such transfers will be made in accordance with GDPR, only using sub-processors who are certified under the EU-US Privacy Shield framework. This is permitted under GDPR as the framework provides adequate protection for individuals’ rights and freedoms for their personal data.
We shall also provide you with any necessary information you need regarding our role as a data processor to ensure you are meeting your obligations.
Reporting concerns or compliments
If you wish to raise a concern about handling of your personal information by AutoPro Software UK or compliment what you think we have done well,
please contact us using the contact details on our website.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) about how we manage your data.
Changes to this Privacy Policy
AutoPro Software UK will review our privacy notice regularly and, where necessary, update our privacy information. This notice was last updated in June 2021.